Effective Date: 1st Jan 2024
Welcome to Master Appliance Repair & Installation. We are committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, and disclose information that we obtain about you in connection with our appliance repair and installation services, including our website and other online platforms (collectively, the “Services”).
By using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: This includes your name, email address, phone number, billing and shipping address, and payment information when you book our services or purchase products.
- Technical Information: We may collect certain information automatically when you visit our website, such as your IP address, browser type, device information, and pages visited. This information helps us improve our Services and provide a better user experience.
- Service Information: Information related to the appliances you own, repair history, and service requests. This helps us provide accurate repair and installation services.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our Services.
- Communicate with you about your service requests, invoices, or other customer support inquiries.
- Improve our Services by analyzing how users interact with our website and services.
- Process transactions and manage billing and payments.
- Send promotional information, special offers, or updates with your consent. You may opt out of these communications at any time.
3. How We Share Your Information
We may share your information in the following circumstances:
- Service Providers: We may share information with third-party service providers who assist us in operating our business, such as payment processors and marketing services. These providers are contractually obligated to keep your information secure.
- Legal Requirements: We may disclose information if required by law, such as to comply with a legal process, enforce our policies, or protect the rights, property, or safety of our company or others.
- Business Transfers: In the event of a merger, acquisition, or sale of our company, your information may be transferred as part of the transaction.
4. Data Security
We implement reasonable measures to secure your information and protect it from unauthorized access, disclosure, alteration, or destruction. However, no online data transmission is entirely secure, and we cannot guarantee absolute security.
6. Children’s Privacy
Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware of such information, we will take steps to delete it.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on this page with the updated effective date. Your continued use of our Services constitutes your acceptance of any changes to this Privacy Policy.
8. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
MASTER APPLIANCE REPAIR & INSTALLATION
contact@masterappliance.ca
1-855-467-9209
Thank you for trusting MASTER APPLIANCE REPAIR & INSTALLATION with your privacy. We are committed to safeguarding your information and ensuring a safe experience with our Services.
